Commonwealth – Health and Safety Representative (HSR) Training

Comcare - HEALTH & SAFETY REPRESENTATIVE (HSR) TRAINING

If you’re an elected Health and Safety Representative (HSR) working in a Comcare-regulated workplace, you are entitled to complete the approved 5-day Comcare HSR Training course under the Commonwealth Work Health and Safety Act. This nationally recognised course, delivered by Dowell Solutions, equips HSRs with the knowledge, skills, and confidence to represent their work group effectively. Through practical, engaging training, you’ll learn your WHS powers, responsibilities, and how to contribute to a safer workplace.

Once you’ve completed this 5-day course, you’re entitled to attend annual Comcare HSR Refresher Training. If you’re based in NSW or ACT, see our NSW HSR Training or ACT HSR Training.

COURSE DESCRIPTION

The Comcare Health and Safety Representative (HSR) Training course is designed for Federal Government agencies or those who are employed by a Comcare self-insured licensee.

It aims to provide participants with the knowledge and skills necessary to fulfil their role as Health & Safety Representatives (HSRs) and influence health and safety outcomes in their workplace.

Dowell Solutions is an ‘Approved Provider’ and Kylie Dowell the ‘Nominated Trainer’ by Comcare that meets the qualification and industry experience requirements to deliver HSR training in the Commonwealth jurisdiction (approval number HSR025).

“Although this training is designed for Health & Safety Representatives (HSR’s), it is highly beneficial for anyone wishing to gain a better understanding of safety legislation, their responsibilities, risk assessment, and much more.”

Upcoming Comcare HSR Course - December 2025

Join our Comcare-approved Health and Safety Representative (HSR) Training this December in Wagga Wagga. This 5-day initial course meets the requirements of the Commonwealth WHS Act 2011 and provides elected HSRs with the skills and confidence to represent their work group.

Course Details:

Dates: 1, 2, 3 & 15, 16 December 2025
Times: 9:00 am – 5:00 pm daily
Venue: GTES Board Room, 161 Hammond Avenue, Wagga Wagga NSW

What’s Included:

Course notes, pens, highlighters and an HSR Survival Kit
Personal diary/journal to support your HSR journey
Ongoing support through our private HSR support group
Tea, coffee, and biscuits provided each day.

Places are limited. Book your seat now to secure training before the Christmas break.

THE HSR TRAINING COVERS

Legislation applicable to WHS in the workplace
PCBU
Worker and third party responsibilities in relation to WHS in the workplace
Worker’s compensation and rehabilitation
Incident investigation
Workplace risks and hazards
Workplace inspections
Cessation of unsafe work
Psychosocial safety
PINs

Delivered with a combination of class theory, group discussions, group activities, and hands-on activities outside the classroom, provides participants with the knowledge and skills to support workplace safety.

LENGTH & DELIVERY

Corporate Bookings: Currently we are taking corporate bookings for the Commonwealth HSR Course on your site.

We can offer flexible arrangements of 5 days consecutively or 5 days, broken up over a few weeks (Depending on location).

COURSE INCLUSIONS

Training delivered by an experienced WHS industry practitioner with strong knowledge of relevant WHS legislation and Codes of Practice
Practical and theoretical activities
Participant notes and a full copy of the Commonwealth Work Health and Safety Act 2011

EXCLUSIVE EXTRAS

HSR Survival Student pack
Special discount from Safety Docs
Discount Voucher for HSR Refresher
Access to monthly Q&A Sessions
HSR Private Support Group
FREE Safety Journal/Diary

COMCARE HSR Student Testimonials

"If you struggle to sit in a classroom to learn, try training with Kylie, because it has been incredible. As someone who struggles in a classroom I have retained so much knowledge purely thanks to her ability to be engaging and maintain my attention."

"I cannot recommend Kylie and this course enough. Do yourself, your workers, your HSR’s and your business a favour by enrolling in this course."

"Doing the HSR course is so valuable, regardless of your position in your workplace. Kylie (Dowell Solutions) made it all easy to understand and her delivery was brilliant. 100% worth it."

"Kylie was an absolute fantastic teacher, the knowledge she has is amazing. When asked a questiong she was able to help or direct you in the right direction. I feel confident in taking what I've learnt back to help me in the workplace."

"Kylie was an amazing teacher her knowledge and professionalism went above and beyond I would certainly recommend her to provide any HSR courses for any company. I feel privileged to have had the opportunity to learn from Kylie. Thank you 🙏🏼"

'Kylie has a great deal of knowledge and delivers an informative and fun style of delivery.'

"Best course delivery I have been part of ever".

"Kylie’s style of teaching makes learning fun and educational"

AUDIENCE

Health and Safety Representatives (HSR’s), Managers and Supervisors, Human Resources, Business owners, PCBU’s or anyone who has an interest in gaining skills and knowledge in Health and Safety and the current WHS legislation.

CERTIFICATE

Participants will receive a Comcare Health and Safety Representative (HSR) Training Certificate of Attendance. This certificate is issued by Dowell Solutions – Kylie Dowell (Comcare Approved).

WHY CHOOSE DOWELL SOLUTIONS FOR YOUR COMCARE HSR TRAINING?

With over 25 years of experience, a Degree in Hazard Management, ISO45001 auditing credentials, and extensive expertise in Leadership, Business, Project Management, and Human Resources, Kylie Dowell delivers more than just HSR training, she offers a dynamic learning experience that equips participants with versatile, real-world skills for every aspect of their careers and personal lives.

Through a practical, hands-on approach, Kylie ensures each participant leaves feeling confident, empowered, and ready to make an impact. Plus, with ongoing access to a private Facebook community, participants are never navigating safety alone.

Dowell Solutions goes beyond standard compliance training. Ideal for small to medium businesses, this course is designed to make safety knowledge actionable and engaging, with ongoing support for lasting growth.

TOPICS COVERED

Introduction to Work Health and Safety consultation
The importance of Workplace Safety and the legislative framework
Work Health and Safety terminology
Identifying key parties’ WHS legislative duties and functions
Role and function of Comcare
Developing the Foundations of effective consultation,
The role of HSRs in workplace consultation
PCBU obligations
Managing risks
Consultation and risk management
Effective communication skills
Problem solving, negotiating and issue resolution
Workplace inspections
Responding to incidents
Notifiable incidents
Incident Investigation
Provisional Improvement Notices
Ceasing unsafe work

Choose Dowell Solutions and join a community that puts people first, because a safer workplace starts with empowered HSR’s.

Frequently Asked questions

Health and Safety Representative Role – Comcare HSR Training

What certification will I receive, and what does it qualify me to do?

On completion, you’ll receive a Comcare HSR Training Certificate of Attendance, approved under the Commonwealth WHS Act. This confirms your training as an HSR and gives you authority to represent your work group on WHS matters in a Comcare-regulated workplace.

How long is the Comcare HSR certificate valid for?

Your Comcare HSR Training certificate does not expire. Once completed, it remains valid for your time as an elected Health and Safety Representative. The three-year timeframe relates to your elected term, not the training itself.

Course Content & Requirements – 5 Day Comcare HSR Training

What happens if I miss a session?

Attendance at all five days of the Comcare HSR Training course is required to meet Commonwealth WHS regulations. If you miss a session, contact us to discuss rescheduling or alternative options.

Course Logistics – Commonwealth HSR Training

Why should I choose Dowell Solutions for my Comcare HSR Training?

Dowell Solutions is an approved provider of Comcare HSR Training under the Commonwealth jurisdiction. Our trainer, Kylie Dowell, has 25+ years’ WHS experience across government, local government, and high-risk industries, delivering practical, engaging training tailored to Comcare workplaces.

Post-Course Support – Commonwealth Health and Safety Representative Training

What support is available after the course?

After your Comcare HSR Training, you’ll have ongoing access to our private HSR Facebook group, updated resources, and expert support to help you apply your training in your workplace.