ACT – Health and Safety Representative (HSR) Training

Who is the HSR Training Course for, and what does it cover?
Our WorkSafe ACT accredited HSR Training Course is designed to give Health and Safety Representatives (HSRs) practical skills to promote workplace safety. It’s ideal for HSRs, managers, supervisors, HR professionals, business owners, and anyone interested in WHS legislation and creating safer workplaces.

What exactly is an HSR’s role in the workplace?
HSRs are elected to represent workers on health and safety matters. Your role involves consulting with employees, reporting concerns, and working with management to improve safety practices.

How does HSR training help me in my role as an HSR, manager, or supervisor?
The course gives you a deep understanding of WHS legislation, risk management, and the role of an HSR in promoting a safe work environment. You’ll learn practical skills to address safety concerns, conduct workplace inspections, and manage safety incidents effectively. This empowers HSRs, managers, and supervisors to advocate for safety and lead by example in their workplaces.

Is the HSR Training aligned with WorkSafe ACT standards?
As an approved WorkSafe ACT provider, our HSR Training course meets all the qualification and industry standards outlined by WorkSafe ACT. This ensures that participants receive recognised, compliant, and high-quality training.

Are there any testimonials or feedback from past participants I can read?
Yes, we have a range of testimonials from past participants who’ve found the course invaluable in their roles. Many participants highlight the hands-on approach and practical insights they’ve gained. You can read these on NSW – Health and Safety Representative (HSR) Training page.

How is this HSR Training course structured?
This course is spread over 5 days and includes both theory and hands-on activities. Key topics covered include WHS legislation, roles and responsibilities of HSRs and PCBUs (Persons Conducting a Business or Undertaking), worker compensation and rehabilitation, risk management, incident response, safety communication skills and psychosocial hazards.

What topics are covered in the course?
The course covers legislative responsibilities, incident management, hazard identification, risk assessment, consultation, and issue resolution. We focus on practical applications to help you understand your role as an HSR.

What practical skills will I gain by completing this HSR training?
You’ll gain skills in risk assessment, incident investigation, workplace inspection, and effective safety communication. The course also teaches you how to issue Provisional Improvement Notices (PINs) and cease unsafe work and identify psychosocial hazards, giving you tools to take proactive steps in maintaining a safe workplace.

How will the HSR training benefit my workplace’s safety?
This training empowers participants to identify and assist with workplace hazards, advocate for necessary changes, and promote a culture of safety. By applying these skills, HSRs can significantly reduce workplace incidents, ensure compliance, and improve overall safety standards.

What types of activities and group discussions will be part of the course?
The course includes a mix of classroom theory, group discussions, and hands-on activities such as workplace inspections. These interactive elements help participants apply what they learn in real-world scenarios, enhancing understanding and retention.

How does this course address the latest updates in WHS legislation and compliance?
The course materials are aligned with current WHS legislation, including the ACT Work Health and Safety Act 2011. This ensures participants receive up-to-date information on their legal obligations and practical strategies and tools for maintaining compliance in their workplaces.

Is there an assessment, and what happens if I don’t pass?
There is no formal assessment; completion is based on full attendance and participation.

Do I need prior experience to attend?
No prior experience is required to join the HSR course. It’s suitable for anyone elected or aspiring to be a Health and Safety Representative, if you have an interest in WHS and if you’re new to a safety role or have some experience in the field.

How is the course valuable for non-HSR roles, like managers and business owners?
Managers and business owners benefit from this course by gaining a strong understanding of WHS legislation and their responsibilities as PCBUs. The training provides valuable insights into risk management, WHS compliance, and fostering a safer work environment, making it beneficial for anyone in a leadership role.

Can this course be adapted for corporate bookings, and what are the customisation options?
Yes, corporate bookings are available and can be customised to fit your organisation’s schedule and specific needs. Corporate groups can opt for the course to be delivered consecutively over 5 days or spread over several weeks, allowing flexibility in training while maintaining full course coverage. To discuss your corporate booking please contact us directly.

How long is the course, and how is it delivered?
The course runs for 5 days, either consecutively or spread over a few weeks, depending on whether it’s a public or corporate session. We deliver the course face-to-face ensuring an engaging and interactive learning environment.

What are the dates and times for the HSR Training course?
Courses run on selected dates, typically from 9 am to 5 pm. You’ll receive specific dates and timings in your registration confirmation.

Where is the course held?
Our courses are held at selected private training rooms with full location and parking information provided in your welcome email.

What should I bring to the training?

• Lunch or plan to buy locally
• A travel mug (optional)
• PPE for workplace inspection, if advised

Is there a dress code or PPE requirement?
Dress comfortably in business casual attire, as we want you to feel at ease during practical activities. PPE may be required for the workplace inspection; the instructor will advise of what is required depending on the location of the inspection. Therefore, if you are travelling to the course it would be worthwhile to pack your PPE just encase.

Are meals provided during the course?
Tea, coffee, and snacks are provided. Lunch can be brought from home or purchased from nearby cafes.

What resources and support materials are provided to participants during the course?
Participants receive a full copy of the ACT Work Health and Safety Act 2011, detailed participant notes, a HSR Survival Student Pack, access to online resources for after the course and access to a private support group. These resources are designed to support you during the course and beyond.

What is the HSR Survival Student Pack?
The HSR Survival Student Pack includes practical tools, stationary items and refreshments. This pack helps reinforce key course learnings and provides quick access to essential items to support you during your HSR course.

What’s the process for enrolling in an upcoming course or booking for my team?
Currently we are taking corporate bookings. Please contact us directly to discuss your needs and have a quote supplied. 

What certification will I receive, and what does it qualify me to do?
Upon successful completion, you’ll receive a ACT  Health and Safety Representative (HSR) Training Certificate of Attendance. This certificate affirms your training as an HSR, giving you the authority to act on WHS matters in your current workplace where you were nominated as a HSR.

How long is the HSR certificate valid for?
Once completed, your certification remains valid. However, we recommend a refresher course every few years to stay up-to-date with any legislative changes.

What happens if I miss a session?
100% attendance is required to fulfil certification requirements. If you miss a session, please contact us to discuss options for rescheduling.

Why should I choose Dowell Solutions for my HSR Training?
Dowell Solutions HSR trainer (Kylie Dowell) is a certified WHS practitioner and an approved provider and trainer in three jurisdictions, she brings extensive experience in WHS, human resources, and training. Kylie’s background includes a Degree in Hazard Management, a Diploma in Training and Assessment, a Diploma in Quality Auditing, advanced training in communication and practical work in industries such as manufacturing and local government which gives her a deep understanding of the challenges HSRs and workplaces face.

What resources do I receive during and after the course?
You’ll receive a comprehensive training handbook and access to additional resources. Post-course, you’ll have access to our private Facebook group for continued support and guidance.

Is there any follow-up support available after the course?
Yes, we offer after-course support via our private Facebook group. You can ask questions, share experiences, and access ongoing updates.

How can I access refresher training or advanced courses?
HSR Refresher and advanced safety courses are offered to help you stay up-to-date with WHS standards and expand your skills.  Keep an eye on our website or reach out to learn more about upcoming courses. Plus, we can also offer CIV and Diploma In WHS. 

Can I contact my trainer with questions after the course?
Absolutely. Your trainer is available to answer any questions you may have as you apply what you learned on the job.

How can I get additional support in my HSR role after the course?
Beyond our support group, consider joining relevant industry networks or consulting additional safety resources. We also offer one-on-one coaching if you need personalised guidance.

Is there ongoing support or additional resources available after I complete the training?
Yes, you’ll gain access to our HSR Private Support Group, where you can connect with other HSRs and share experiences and resources and attend monthly Q&A sessions. Additionally, you’ll have your HSR Resources Pack as a reference and are welcome to reach out to Dowell Solutions for further support.

Is the training tax-deductible?
Generally, HSR training costs are tax-deductible as they relate directly to your role. Consult a tax professional for specific advice. If you are doing this course due to being an elected HSR for your workplace, your employer is responsible for paying the course fee and any reasonable costs associated with your attending as per WHS Act 2011 s72b.

Do I have to be a union member to be a HSR?
No, a HSR does not have to be a union member. There is nothing in the WHS legislation that stipulates that HSR’s are to be union members. It may be the unions preference, however there is no legal obligation under the WHS legislation to have a HSR that is a union member.

Can I bring my own HSR examples to discuss during the course?
Yes, we encourage participants to share real-life scenarios for group discussion and to help contextualise the learning experience.

Do I need computer skills to complete the HSR course?
No, you do not need to be good on computers to do the HSR course and you can still be a very successful HSR.

How can I give feedback on the course?
We value feedback to continually improve our courses. Forms are provided at the end of each course.