ACT Health and Safety Representative (HSR) Training.
WorkSafe ACT approved training delivered on-site at your workplace.
At Dowell Solutions, we believe effective HSR training is about more than meeting compliance requirements. It’s about building the knowledge, confidence and support that Health and Safety Representatives need to make a real difference in their workplaces.
After completing this course, you’ll be entitled to attend the annual ACT HSR Refresher Training. If you’re under NSW or Commonwealth jurisdiction, see our NSW HSR Training or Comcare HSR Training.
COURSE DESCRIPTION
Kylie Dowell of Dowell Solutions is an ‘Approved Provider’ and the ‘Nominated Trainer’ by WorkSafe ACT that meets the qualification and industry experience requirements set out by WorkSafe ACT. (Access Approval Letter Here)
“Although this training is designed for Health & Safety Representatives (HSR’s), it is highly beneficial for anyone wishing to gain a better understanding of safety legislation, their responsibilities, risk assessment, and much more.”
THE HSR TRAINING COVERS
- Legislation applicable to WHS in the workplace
- PCBU
- Worker and third party responsibilities in relation to WHS in the workplace
- Worker’s compensation and rehabilitation
- Incident investigation
- Workplace risks and hazards
- Workplace inspections
- Cessation of unsafe work
- Psychosocial safety
- PINs

Delivered with a combination of class theory, group discussions, group activities, and hands-on activities outside the classroom, provides participants with the knowledge and skills to support workplace safety.
LENGTH & DELIVERY
Corporate Bookings: Currently we are taking corporate bookings for the ACT HSR Course on your site.
We can offer flexible arrangements of 5 days consecutively or 5 days, broken up over a few weeks (Depending on location).
Contact us to see how we can support your HSR training needs.
COURSE INCLUSIONS
- Training delivered by an experienced WHS industry practitioner with strong knowledge of relevant WHS legislation and Codes of Practice
- Practical and theoretical activities
- Participant notes and a full copy of the ACT Work Health and Safety Act 2011
EXCLUSIVE EXTRAS
- HSR Survival Student pack
- Special discount from Safety Docs
- Discount Voucher for HSR Refresher
- Access to monthly Q&A Sessions
- HSR Private Support Group
- FREE Safety Journal/Diary
ACT HSR Student Testimonials
AUDIENCE
This course is ideal for Health and Safety Representatives (HSRs), managers, supervisors, HR professionals, business owners and PCBUs, as well as anyone who wants to deepen their understanding of WHS legislation and workplace safety responsibilities.
CERTIFICATE
Each participant will receive a Certificate of Attendance for the ACT HSR Training, issued by Dowell Solutions, an approved provider recognised by WorkSafe ACT.
WHY CHOOSE DOWELL SOLUTIONS FOR YOUR ACT HSR TRAINING
At Dowell Solutions, we believe effective HSR training is about more than meeting compliance requirements… it’s about building the knowledge, confidence and support that Health and Safety Representatives need to make a real difference in their workplaces.
With over 25 years of experience, a Degree in Hazard Management, ISO 45001 auditing credentials and extensive expertise in leadership, WHS and business, Kylie Dowell delivers training that is practical, engaging and grounded in real-world experience.
WHAT SETS US APART
WorkSafe ACT approved – training delivered by an approved provider and nominated trainer.
Hands-on and interactive – a mix of group activities, discussions and practical exercises that bring the legislation to life.
Exclusive inclusions – every participant receives a Student Survival Pack, a full copy of the ACT WHS Act 2011, and a free Safety Journal/Diary.
Ongoing support – access to our private HSR Facebook community and monthly Q&A sessions with Kylie, so you’re never left on your own after the course.
Extra value – a discount voucher for the HSR Refresher course, plus 10% off WHS templates and resources from Safety Docs.
Flexible delivery – courses delivered on-site at your workplace in Canberra, with options to fit around shifts and rosters.
Dowell Solutions goes beyond standard compliance training. Our approach ensures participants leave with confidence, practical tools and a clear pathway to apply what they’ve learned. When you train with us, you’re joining a community that puts people first. Because safer workplaces start with supported and empowered HSRs.
TOPICS COVERED
- Introduction to Work Health and Safety consultation
- The importance of Workplace Safety and the legislative framework
- Work Health and Safety terminology
- Identifying key parties’ WHS legislative duties and functions
- Role and function of WorkSafe ACT
- Developing the Foundations of effective consultation,
- The role of HSRs in workplace consultation
- PCBU obligations
- Managing risks
- Consultation and risk management
- Effective communication skills
- Problem solving, negotiating and issue resolution
- Workplace inspections
- Responding to incidents
- Notifiable incidents
- Provisional Improvement Notices
- Ceasing unsafe work
Choose Dowell Solutions and join a community that puts people first — because safer workplaces start with supported and confident HSRs
Frequently Asked Questions – ACT HSR Training
Health and Safety Representative Role – ACT HSR Training
What certification will I receive, and what does it qualify me to do?
On successful completion, you’ll receive an ACT HSR Training Certificate of Attendance, issued by Dowell Solutions, a WorkSafe ACT–approved provider. This confirms your training as an HSR and gives you the skills to represent your work group on WHS matters in your Canberra workplace.
How long is the HSR certificate valid for?
Your ACT HSR Training certificate does not expire. Once you complete the 5-day course, it remains valid for your time as an elected Health and Safety Representative. The three-year timeframe applies to your term of office, not to the training itself.
Course Content & Requirements – 5 Day HSR Training Canberra
What happens if I miss a session?
Attendance at all five days of the ACT HSR Training course in Canberra is required to meet WorkSafe ACT’s requirements. If you miss a session, contact us to discuss rescheduling options.
Course Logistics – WorkSafe ACT HSR Training
Why should I choose Dowell Solutions for my ACT HSR Training?
Dowell Solutions is an approved provider of WorkSafe ACT HSR Training in Canberra. Our trainer, Kylie Dowell, is a certified WHS practitioner with more than 25 years’ experience. She delivers practical, engaging training across industries including construction, manufacturing, community services, and local government.
Post-Course Support – Health and Safety Representative Training ACT
What support is available after the course?
After completing your ACT HSR Training, you’ll continue to receive support through our private HSR Facebook group, resources, and updates on WHS legislation changes. This ensures you’re backed long after your course finishes.
Other Common Questions – HSR Refresher Training ACT
Does HSR training expire in ACT?
No, ACT HSR Training does not expire. Once you’ve completed the 5-day course, your certificate remains valid. The three-year period relates to your elected term, not the training itself.
Is refresher training available for ACT HSRs?
Yes. After your initial 5-day course, you can complete a 1-day HSR Refresher Training in ACT each year. While optional, refresher training helps HSRs stay up-to-date with legislation and best practice.
Remember, your certificate does not expire. If you’re in NSW or Commonwealth-regulated workplaces, check out our NSW HSR Refresher or Comcare HSR Refresher
Need a refresher instead? Visit our ACT HSR Refresher Training or explore the NSW HSR Refresher and Comcare HSR Refresher.